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Self Storage Tips & FAQ
Choosing the right size storage unit that fits your needs can be tricky, it is essential that you pack your belongings in the storage unit correctly. Here are some tools and tips to help you get it right!
Storage Calculator
How Much Space Do You Need?
Need help finding the right unit size? Just have an idea of what you plan to store and a few moments to spare. Enter your items into our calculator, making sure to include the quantity of each. If you have any questions, feel free to reach out to one of our storage experts!
Bed, King Size
approximately 70 cubic feet
Bed, Double Size
approximately 55 cubic feet
Bed, Single
approximately 40 cubic feet
Bed, Bunk (set of 2)
approximately 70 cubic feet
Dresser, Chest of Drawers
approximately 30 cubic feet
Cedar Chest
approximately 15 cubic feet
Ironing Board
approximately 10 cubic feet
Side Tables
approximately 10 cubic feet
Wardrobe Boxes (30 hangers)
approximately 10 cubic feet
Mirror
approximately 10 cubic feet
Size Suggestion
To receive a size suggestion, select the items you wish to store.
DOs...
To protect your goods in storage, consider using boxes or totes and specialized packing supplies.
- Appliances: Clean and dry appliances, leaving doors slightly open. Some can be stacked.
- Electrical Equipment: Ensure all items are clean and dry before storing.
- Prevent Rust: Wipe metal surfaces and lightly coat with machine oil.
- Documents: Pack books and files flat, using bubble wrap or newspaper for cushioning.
- Clothing: Store clothing on hangers or folded in cartons, ensuring they're clean to avoid pests.
- Furniture: Disassemble and place furniture on cardboard or plastic sheets. Stack lightweight chairs seat-to-seat, and cover upholstery with dust covers.
- Lamps: Wrap lamp bases in padding and store shades separately.
- Holiday Decorations: Keep in original cartons and wrap fragile items.
- Music Items: Store CDs and records in boxes or airtight cartons.
- Screens: Cover and wrap computer and TV screens for protection.
DON'Ts...
Prohibited Storage Items
While you have exclusive control over your storage unit, certain items are strictly forbidden. These include:
- Live animals
- Perishable goods
- Liquids
- Explosives
- Flammable liquids and fuels
- Toxic substances
- Items requiring a controlled environment
FAQ
Frequently Asked Questions
How Much Space Do I Need?
HeyRay Self Storage offers seven different unit sizes. With so many options, it can be a bit overwhelming, but our experienced team is here to help. By answering a few simple questions, we can recommend a size that fits your needs and budget. We also provide free storage tours to help you view the recommended options. Contact our office for more information and assistance!
What Items Are Prohibited?
To ensure the safety and health of our customers and employees, the following items are not allowed in our facility: liquids, explosives, flammable materials, toxic substances, and perishables. For more details, please refer to our Dos and Don'ts. If you have questions about a specific item, feel free to reach out.
When Can I Move In?
Our customers enjoy the flexibility to choose a move-in date that suits their needs. Visit our office during normal operating hours to select a unit and set your move-in date. You can even post-date your move to help make the process smoother, allowing you to complete paperwork and payment up to a month in advance.
What Is Required to Rent a Storage Space?
To rent a storage unit, you'll need to agree on the size and price. Our team will then require your personal contact information and a government-issued photo ID. You'll need to sign our rental agreement and pay the initial fees, which cover the first month’s rent and a one-time administration fee.
Do I Need to Sign a Long-Term Lease?
No, our rental agreement operates on a month-to-month basis. Storage needs can change, so tenants have control over their move-in and move-out dates. Just schedule your move-out date at least 30 days in advance when you’re ready to vacate.
How Do I Make a Payment?
To save you money, we require automatic payments from your credit or debit card. However, we also offer alternative payment options online, over the phone, or in person.
Why Should I Sign Up for Autopay?
Our automatic payment system ensures your rental payment is processed on time, eliminating any worries about late fees.
When Is My Bill Due?
Your rental payment is due on the first of each month. If you’re enrolled in autopay, the payment will be automatically deducted on that date.
When Can I Access My Unit?
You can access your unit 24/7.
How Can I Access My Unit When the Office Is Closed?
To enter through our security gates after hours, use your customized security passcode provided when you signed the rental agreement. If you don’t remember your passcode, please contact our office during regular hours for assistance.
What Are Your Hours?
Office Hours: 9 AM to 5 PM, Monday - Sunday
Access Hours: 6 AM to 10 PM, Monday - Sunday
What Security Features Are Offered?
Our facility is fenced, gated, and monitored by 24-hour video surveillance.
Do You Sell Boxes and Storage Supplies?
Yes, we offer a variety of moving supplies at competitive prices in our office. To help maximize your storage space, we recommend using our boxes. Our office is your one-stop shop for all packing and storage needs.
Do You Have Handcarts and Dollies Available?
Yes, we provide complimentary handcarts and dollies for you to use during your move.
Can I Transfer My Items to a Smaller or Bigger Unit?
Yes! Just visit our office to explore size options and discuss any price differences. To avoid paying for both the current and new unit simultaneously, the transfer must be completed on the same day. You’ll also need to sign a new rental agreement.
My Promotion or Discounted Rate Has Ended. What Are My Options?
Please contact our manager for assistance. They will work with you to customize options based on your current storage needs and budget.
What Are the Move-Out Procedures?
To successfully move out of your unit, follow these two steps:
- Provide a 30-day written notice either in person or via email.
- Check out with the office after removing all items and sweeping the unit.
